We also accept phone orders at +6012-2190271. Our customer-services are available Monday through Saturday 9.00am to 6.00pm to answer your questions. We love to listen and talk to you!

Once your order has been processed and shipped, you will receive email notification with the courier services tracking number.

Order of Samples
Yes, we ship to you samples at the unit price of the product sample plus shipping and handling fees.

Changes to Order
You may make changes to your order as long as the order has not been processed. We strongly suggest you speak to our customer-service consultant who will try to accommodate your request.

Payment Options
Orders can be placed online using American Express, MasterCard, and Visa via PAY PAL. If you wish to pay by cheque, you need to order by phone and send your cheque made payable to:-

We will process all orders upon receipt of your cheques, cashier order or bank draft.

SHIPPING INFO

Return Policy
At Wedding Karren, we ensure you receive quality items from us by inspecting the items before shipping out. We seek your co-operation by checking your items carefully upon receiving your items. If, for some reasons, there is manufacturer defect or items incorrectly sent, please contact our customer-care consultants at 603-89962826 for a return authorization within 7 days of receipt of your order and return the item to us in their original unused condition with the tags intact and return to us within 7 days from date of our agreement to such return. The refund will be given as money back or in exchange for item of equivalent value. Any shipping charges arising from the return will be borne by the customers.. Although Wedding Karren will not be responsible for missing packages and damaged items resulting from errors made by the shipping carrier, we will be most happy to assist you in filing such claim against the shipping carrier.